Tom here... I’m pretty picky about what goes on my Mach-E. If it’s not a quality product I’m not going to use it. If I won’t use it, you’re not going to see it at EV Universe. I, along with the rest of our team, have a say in evaluating the quality and fitment of everything we sell. We’re all committed to the idea of quality over quantity when it comes to the products offered on our site.

All the products on our site have been tested and evaluated by one of our experts. We ensure that if a product is on our site, it will fit your car as intended. If, by chance, there is an issue with fitment, we will find a solution to make it right.

We don’t outsource our customer service. When you contact EV Universe, you'll be speaking with one of our on-staff experts. We are generally available Monday – Friday, 9 am-5 pm EST. Reach out to us by phone, chat, or email. We are committed to being your go-to resource for EV education and will help you find the right parts and accessories for your EV.

EV Universe provides free, carbon-neutral shipping to the United States of America for all orders over $49.99. We have partnered with EcoCart to offset the carbon emissions created by deliveries from our site. We are committed to a sustainable future and believe in fostering a community where we work together to reduce our collective carbon footprint.

We have worked hard (and continue to do so) to curate a product catalog that enhances the EV lifestyle. We source parts and accessories globally, but always strive to find as many domestically-produced products as possible. Our warehouses, strategically located across the continental US, allow us to offer fast, free, carbon-neutral shipping.

We strive to source the best parts for a wide range of electric vehicles. The market for EV parts and accessories is rapidly growing, and we are always on the lookout for innovative products to meet our customers' needs. We eagerly anticipate the emerging offerings in the EV realm and are dedicated to bringing you the very best.