We recommend our Mule Step-Through (ST) model for our customers with a shorter leg length, or those that have difficulty getting on and off of a traditional fat-tire, eBike. The Mule ST is built exactly like the Mule with the exception of a lower top tube allowing for a shorter stand over height. This allows for greater ease in getting on and off of the bike.

This beast is built to pack like a mule with the suspension and gearing to get you there fast. On a quick trail ride or a week in the backcountry, the Mule ST can handle anything you throw at it.

The Mule ST was designed and engineered around the unparalleled power and performance of Bafangs ULTRA mid-drive motor. The Ultra motor is widely recognized as the “diesel engine” of mid-drive motors! It’s all metal, heavy-duty gearing, combined with the intelligence of an integrated torque sensor, make the Ultra motor the most capable, durable, and efficient motor on the planet. 

The Ultra motor is also referred to as a “smart motor.” The speed, cadence, shift, brake, and torque sensors provide continuous feedback from the rider to the motor.  This allows the motor to deliver exactly what you ask. What you get, is a very natural feeling ride, even while providing a tremendous amount of torque and power output.

Test ride one today, and see for yourself, why the Bakcou Mule has been the #1 selling fat-tire eBike on the market for 2 years, and why this hardtail eBike is in a class of its own!

Shipping Restrictions

Can I qualify for free shipping?

You can qualify for free ground shipping on some orders depending on current offers or promotions. If an item does not qualify for free shipping, you will be notified at or before checkout. The following attributes may disqualify an item for free shipping eligibility:

• Oversized items or items requiring special handling
• Some shipments to Alaska or Hawaii
• Items that are not in stock
• Special orders

Why is ground shipping the only method available for order?

Due to federal transportation and shipping regulations and shipping carrier policy, some items are restricted to ground methods for home delivery.

Why is freight shipping the only method available for order?

Some items due to their size, weight, dimensions, or special handling requirements are only available to be shipped via freight.

Addresses

Can I have my order shipped to a location outside of the United States?

Evuniverse.com ships only to locations within the 50 United States. Shipment outside of the United States is not offered.

Can I have my order shipped to a different address than my home address?

Yes, you can enter a different shipping address during the checkout process.

Can I have parts shipped to an APO or FPO address?

EV Universe Inc. does not currently offer shipping to APO or FPO addresses or to any of the U.S Territories.

Can I have parts delivered to a PO Box?

Currently, all shipping from Evuniverse.com cannot be delivered to Post Office boxes. A physical street address is required.

Delivery Times

When will I get my order?

All delivery dates shown on the site are estimates; it is not possible to guarantee a delivery date. Generally, when an order is shipped via Standard Ground, your order will arrive in 3 to 5 days (excluding weekends and holidays). The email you received confirming your shipment contains a link to tracking.

Tracking A Package

Can I see where my package is while it’s on the way?

A link for package tracking may be included in the email confirming the shipment of your order.