30 Days Free Returns*
Orders Over $49 = We Pay Shipping*
Perfect Fit Guarantee
One Purchase = One Tree Planted
For hassle-free returns, ensure you have your original receipt and return items within 30 days of purchase in their original, unopened state. Some products may attract up to a 20% restocking fee, and certain items might not be returnable. If returning an item not bought from us, you'll be responsible for shipping costs.
Gift cards are non-refundable. For more details, please refer to our return policy.
**NEW** Add our new **Jack Puck Port Identifier Emblem Kit**—the perfect way to ensure tire service centers lift your Rivian in the right spot. At $12.50, it's a smart and affordable safeguard for your vehicle!
What you will receive:
(4) MagJAXX Magnetic Jack Pucks
(4) Grip Tech Rubber Anti-Slip Caps
(1) Padded Highly Protective Zippered Case
(below 'How to Use your Jack Pucks")
What are Jack Pucks? Jack Pucks are precision-machined aluminum spacers designed specifically for Rivian vehicles, enabling safe lifting for tire rotations or changes. The Magnetic Jack Pucks, a market-first innovation, securely attach to the vehicle for a more stable tire change or rotation process.
Question: I'm not a car person, nor will I rotate my Rivian tires myself. Just let me know what to buy for my Rivian (R1S or R1T) so I can have my tires rotated or replaced most effectively.
Response: Purchase this kit, it's all you need.
Approximately 90% of our Rivian customers purchase a complete kit, even if they don't plan to rotate their own tires. They do so to ensure that tire service centers, which often lack the necessary pucks, have the tools they need. This is why our customers prefer the full kit, which includes four magnetic jack pucks and a protective case. Peace of mind matters, especially away from home.
Why do I need these? Doesn't my Rivian come equipped to handle tire changes, rotations, or new installations at Discount Tire, my preferred shop, or even at home?
Response: Our Rivians lack the necessary tools for tasks like tire rotations, new tire installations, or roadside repairs. You'll need our Magnetic Jack Puck Kit (4 pucks per kit) to safely lift your vehicle for these tasks.
Question: Are Tesla pucks compatible with my Rivian? Someone said, they are.
Response: No, they aren't. They don't fit, nor are they designed for the weight of a Rivian.
Question: I see you recommend and use yourselves the Torin Big Red 10T Bottle Jack that sells on Amazon. Is there a reason why you chose this one and can't I use something else?
Response: Magnetic jack pucks are designed to fit the Big Red 10T Hydraulic Bottle Jack for a few key reasons: 1) It has the capacity to easily lift the Rivian, 2) It’s affordable and readily available on Amazon, and 3) It provides enough height to lift the front wheels. For the rear, a 2" block is needed. Smaller 4-8T jacks don’t have enough lift for the tires. You can use any bottle jack that has a top hat diameter of 1.3" or less.
Question: I see the XL Jack Puck, should I get this too and why?
Response: If you plan to take your R1S or R1T off-road, or want to have a single puck for road-side reparis, then purchase the XL puck. 20% of our customers (and increasing) purchase both a kit and the XL for full coverage. Use discount code 'XL Combo' for $10 off when you buy both together.
Question: My Rivian came with a spare tire kit, which includes the OEM tire change setup featuring a large plastic lifting device (puck). Why should I invest in your magnetic jack puck kit? Am I overlooking something?
Response: You still need our kit. Rivian provides a single tool for one wheel/tire, but it's a subpar solution—your Rivian needs four tools for proper tire changes. Rivian's "Eiffel Tower Contraption" is bulky and cumbersome. Many prefer our kit for its simplicity and effectiveness.
OEM Rivian Contraption Below
Our Solution(s) Below (Floor Jack)
Bottle Jack (Optimal On-the-Road Solution). Game-Changer (details below).
Rivian Yellow and Radiant Red Color Choice
Random Question for Mark: Who came up with the idea for jack pucks?
Response: Jack pucks have been around for years in the Tesla and Corvette world. Rivian was the first to provide a jack adapter type product. We just built a better one and were first with a magnetically coupled jack puck.
Rivian Company OEM Jack Adapter (pictured below) Not Avail for Sale
To easily change, rotate, switch to winter tires, or install new ones on your Rivian—whether at a tire shop, at home, or at a repair facility—you'll need our Magnetic Jack Pucks. Designed by a Rivian owner, they fit perfectly into the frame's lift points, located under four round caps.
Alternatively, you could remove several plastic panels and hardware to access the frame rail, risking damage or misplaced parts. Our magnetic jack pucks eliminate this hassle, making them an essential accessory according to our customers.
1. Grip Tech Cap : The removable high-traction rubber cap features 48 anti-slip contact points, ensuring a secure grip both in hand and on your lifting device. This unique feature, ideal for floor jacks and flat metal commercial lifts, significantly reduces the risk of slippage. The new caps are also compatible with Gen 1 pucks, making retrofitting easy (available separately).
2. Intergrated Bottle Jack Port (1.30" dia.) Torin BIG RED 10T Ideal
Our pucks fit any bottle jack with a top hat diameter of 1.3" or less. We recommend the "Big Red 10 Ton Bottle Jack by Torin," available on Amazon. Its higher tonnage lifts an R1 vehicle effortlessly, and the beveled edge ensures precise self-centering of the puck on the jack. The Torin jack fits perfectly under the R1T's rear seat or in the R1S's rear compartment, making it ideal for roadside tire changes.
Note: The Big Red 10T lifts the front two wheels with one puck. For the rear, use either two stacked pucks, RV jack pads, or a 2" block to accommodate the additional suspension travel.
Since getting my Rivian R1T in March 2022, I've learned that Jack Pucks are essential for tire changes, rotations, and new tire installations. I designed the perfect solution using SolidWorks and created a padded case to complement it. Just hand the kit to your tire center, and they'll handle everything seamlessly.
Note: While it only requires a 19" lift floor jack to get the rear tire 1" off the ground, if you have not purchased a floor jack yet, here are our recommendations.
We use either the Harbor Freight 24 1/4" lift 3T Daytona or the Harbor Freight 29 1/16" lift Badlands Off Road Floor Jack.
Many tire shops use post-style lifts, requiring four Pucks. Enjoy free shipping across all 50 US states.
For Canadian Orders: Any customs charges or duties are the purchaser's responsibility.
Warranty: Our magnetic jack pucks are guaranteed to function properly for the original purchaser's lifetime. While cosmetic wear like dings and scratches isn't covered, they will perform as intended.
Wholesale Opportunities: Email hello@jackpucks.com for details.
Shipping Restrictions
Can I qualify for free shipping?
You can qualify for free ground shipping on some orders depending on current offers or promotions. If an item does not qualify for free shipping, you will be notified at or before checkout. The following attributes may disqualify an item for free shipping eligibility:
Why is ground shipping the only method available for order?
Due to federal transportation and shipping regulations and shipping carrier policy, some items are restricted to ground methods for home delivery.
Why is freight shipping the only method available for order?
Some items due to their size, weight, dimensions, or special handling requirements are only available to be shipped via freight.
Addresses
Can I have my order shipped to a location outside of the United States?
Evuniverse.com ships only to locations within the 50 United States. Shipment outside of the United States is not offered.
Can I have my order shipped to a different address than my home address?
Yes, you can enter a different shipping address during the checkout process.
Can I have parts shipped to an APO or FPO address?
EV Universe Inc. does not currently offer shipping to APO or FPO addresses or to any of the U.S Territories.
Can I have parts delivered to a PO Box?
Currently, all shipping from Evuniverse.com cannot be delivered to Post Office boxes. A physical street address is required.
Delivery Times
When will I get my order?
All delivery dates shown on the site are estimates; it is not possible to guarantee a delivery date. Generally, when an order is shipped via Standard Ground, your order will arrive in 3 to 5 days (excluding weekends and holidays). The email you received confirming your shipment contains a link to tracking.
Tracking A Package
Can I see where my package is while it’s on the way?
A link for package tracking may be included in the email confirming the shipment of your order.
Will bundles or various product orders arrive at the same time?
We strive to deliver products as fast as possible to you, therefore you may receive multiple packages at different times.
Orders with various products, including bundles, may be shipped separately to ensure faster delivery.
We strive for a seamless shopping experience, and our return policy aims to make your transactions smooth and straightforward.
Key Points:
Guidelines for New Returns:
Important Notes:
RMA (Return Material Authorization) Process:
Product-Specific Policies:
Refunds:
Items Not Approved for Return:
Warranty and Damaged Products:
Order Cancellation:
EXCHANGE GUIDELINES
General Policy:
Exceptions to the Rule:
Your satisfaction is our top priority. Please do not hesitate to contact our support team with any inquiries or further clarification. Note: Custom or modified parts and clearance items are not returnable.
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Our SSL certification means that the integrity of your transactions is always maintained. We're committed to providing you a secure shopping experience, so you can focus on finding the perfect electric vehicle products without any worries.
Our Story
Established in 2021, through friendship and a lifelong love of cars, EV Universe is dedicated to the advancement of electric vehicle ownership. We set out to offer essential information, top-notch products, and expert advice. Our goal is to be your one-stop-shop for all things related to electric vehicles. We're headquartered in Raleigh, North Carolina and have distribution warehouses across the U.S.
Tom here... I’m pretty picky about what goes on my Mach-E. If it’s not a quality product I’m not going to use it. If I won’t use it, you’re not going to see it at EV Universe. I, along with the rest of our team, have a say in evaluating the quality and fitment of everything we sell. We’re all committed to the idea of quality over quantity when it comes to the products offered on our site.
All the products on our site have been tested and evaluated by one of our experts. We ensure that if a product is on our site, it will fit your car as intended. If, by chance, there is an issue with fitment, we will find a solution to make it right.
We don’t outsource our customer service. When you contact EV Universe, you'll be speaking with one of our on-staff experts. We are generally available Monday – Friday, 9 am-5 pm EST. Reach out to us by phone, chat, or email. We are committed to being your go-to resource for EV education and will help you find the right parts and accessories for your EV.
EV Universe provides free Continental U.S. Shipping for most orders over $49.99.
We have worked hard (and continue to do so) to curate a product catalog that enhances the EV lifestyle. We source parts and accessories globally, but always strive to find as many domestically-produced products as possible. Our warehouses, strategically located across the continental US, allow us to offer fast, free shipping.
We strive to source the best parts for a wide range of electric vehicles. The market for EV parts and accessories is rapidly growing, and we are always on the lookout for innovative products to meet our customers' needs. We eagerly anticipate the emerging offerings in the EV realm and are dedicated to bringing you the very best.
EV Universe is committed to normalizing the conversation around electric vehicles. First and foremost, we want to see EV adoption increase. We believe in shifting towards a culture of sustainability. Our goal is to provide you with a safe, secure, and transparent platform that will provide peace of mind when choosing components for your car.
While we are indeed a business with financial goals, our commitment to honesty and integrity remains unwavering. We're thrilled that you're here, and we take pleasure in providing educational resources. Even if you opt to purchase EV-related products elsewhere, your involvement in the EV revolution is a victory for all of us.
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